Accessibility

Everyone should be able to make an estate plan, including people who use a screen reader, navigate by keyboard, magnify the screen, or rely on other assistive technology. Will.com is built with that in mind, and when it falls short we want to hear about it and fix it.

We are working toward the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. We do not yet claim full conformance. We would rather tell you honestly where we are than claim a badge we have not earned.

• We use semantic HTML: real headings, landmarks, lists, and buttons, so assistive technology can make sense of every page.
• The whole questionnaire works with a keyboard alone. Every input has a visible label, and focus is always visible.
• We test with screen readers as part of building and reviewing the questionnaire and the main pages.
• Our colors are chosen for contrast that meets the AA standard, and we never rely on color alone to convey meaning.
• Text is kept at readable sizes, animation is minimal, and the little animation we use respects your reduced-motion setting.

The PDF documents we generate are not yet fully tagged for screen readers. We are improving them. In the meantime, if you need your documents in a more accessible form, email us and we will help.

If any part of Will.com is hard or impossible for you to use, please email hello@will.com with the subject line “Accessibility”. Tell us what you were trying to do and what got in the way. A real person reads every message, and reports like yours decide what we fix next.

We review this statement, and the site behind it, at least once a year and whenever we make significant changes. When we do, we will update the date at the top of this page.